Times shown on the map are shipping transit times from the nearest distribution facility. Most orders fulfill out of the nearest distribution facility. In some situations, an item must be fulfilled out of a distribution facility other than the nearest one, which will increase delivery times. Freight, LTL, and drop shipments follow separate shipping transit times.

Most orders are picked, packed and fulfilled within two business days.

Indianapolis, Indiana and Salt Lake City, Utah are the two primary distribution facilities servicing customers across the United States. A limited selection of the most popular capital equipment items are available in regional facilities to support quick turn around deliveries. Performance Health also operates distribution facilities internationally.

Performance Health opened the Salt Lake City distribution facility in the summer of 2026 and was fully operational by August. Learn more about the Salt Lake City distribution facility, click here.

This move allows us to better support our customers through available inventory and service support. The new facility in Salt Lake City is larger and more strategically located facility supporting an increased capacity, improved service, and future growth.

No. Ordering processes, pricing, and customer contacts remain the same.

No. Order cut-off times remain unchanged. Any future changes will be communicated in advance.

The standard return process should be followed by engaging with customer service.