Import Help

General Hints

• Save the file in CSV format (Comma Separated Values, aka “comma delimited”)
• You only need two columns – Item Number and Quantity
• To preserve the leading zeros in item numbers beginning with “08”, format the Item Number column as text instead of number

Use Our Template as a Guide

• Download the template and save it as a different name
• Remember to save the file in CSV format
• Copy and paste your selected products into the sheet

Advanced Help

• Make sure to use UTF-8 encoding
• Windows Only: Regional settings – make sure that your list separator is a comma
• Windows Only: UTF-8 export – some Excel versions struggle with exporting UTF-8. If your upload fails, open it in the Notepad application and save it as a new CSV file encoded in UTF-8. You should see the “Encoding” option inside the Save As window

Still having trouble? We want to help – call our Customer Experience Team at 1.800.323.5547