Welcome to the

Ecommerce Request Area.

To get started, choose from one of the request forms below.

examples...
Bug Report & Change Requests (Changes to product descriptions, images, dropdowns, titles, or bugs like broken links & images.)

Merchandising Project (Larger digital/website projects.)

Search Issues (Updates to search results. Ex. Incorrect results or products missing from searches.)

New Products (Only for Category and/or Marketing team members authorized to add new products.)

PH Knowledge Base (*New* Please contribute product information/FAQs to help enhance PH product knowledge.)

CLICK ON ANY FORM BELOW TO GET STARTED

Bug Report, Change Reqest &
Merchandising Projects

Please send any Critical Website Issues (website outage, etc.) to IT at [email protected]

Search
Issues

Please include a screenshot of the search results issue.

New Products

Only for Category and/or Marketing team members authorized to add new products.

PH Knowledge Base

Please contribute product information/FAQs to help enhance PH product knowledge.

Additional
Form Instructions...

Fill out the form(s) in as much detail as possible so that the Digital Teams can start executing as quickly and efficiently as possible.

Please
Keep in Mind...

These forms are used for internal PH employees to submit changes and projects to the E-Commerce team for basic web updates and marketing projects.

What
Happens Next?

After filling out the relevant form, the information gets populated into Smartsheets.com and will be reviewed/assigned, etc. You will receive email confirmation from Smartsheets your request has been received. Turnaround time depends on the request’s complexity.

Having an issue and could use some guidance...

If you need any help or guidance in filling the Request Forms out, please don't hesitate to reach out to Danielle Welling at [email protected]

Looking to submit Creative Requests? For emails, posters, landing pages, etc. CLICK HERE.