Patient Appreciation Day: How Can I Improve Patient Care?

Key Takeaways

• Patient Appreciation Day is observed and celebrated on August 21st in the medical community and among healthcare providers.
• Performance Health is the logical choice for rehabilitation and recovery providers and patients.
• Thank you to all the healthcare providers who trust us to help their patients get back to doing what they love!

It’s Patient Appreciation Day and we would like to take this opportunity to thank the patients that place their trust in us every day. Our mission at Performance Health is to provide clinicians with solutions that will enable positive patient outcomes and lower the chances of a costly readmission. It is a privilege to provide the high-quality care that patients deserve and expect from us.

• What is Patient Appreciation Day?
• What can you do to improve patient care?
• How can we help support you?
• Conclusion

What is Patient Appreciation Day?

Observed on August 21st, Patient Appreciation Day promotes the recognition of health care patients. Your helping hand guides patients through a healing journey, and as a result, you become an integral part of their lives. Patient Appreciation Day is a day for health care providers and all other staff who meet with or provide services for patients to reflect on their stewardship of patient care and their dedication to patient satisfaction.

Health care providers – take this time to consider ways in which you can enhance patient outcomes. As a clinician, you are responsible first and foremost for your own communication skills and enhancing those to build trust with your patients. To develop strategies to enhance patient experiences and reduce avoidable readmissions, simply sit and listen to the feedback your patient can provide.

What can you do to improve patient care?

Research shows that patients with better care experiences are often more engaged and committed to their treatment plans.¹ As a health care provider, you have the opportunity to make an impact on patient satisfaction by not only providing high-quality care but also by focusing on communicating clearly and compassionately. Here are 6 best practices that you as clinicians can do to help improve patient care.

1. Ask each individual patient and their family about their preferences, goals, and expectations during rehabilitation.
2. Refer patients to websites and videos and share case studies of the kind of patient outcomes they are striving for.
3. Help your patients manage their medications and offer alternative pain management options.
4. Provide a well-informed diagnosis. Use vocabulary that your patients can understand and allow them adequate time to ask questions.
5. Provide solutions for continuity of care at home. Demonstrate exercises that help improve mobility. Recommend daily living tools that aid patients following surgery.
6. In addition to setting goals, rewards are a powerful motivator. He or she will then feel compelled to work harder towards achieving their goals.

How can we help support you?

Your practice wouldn’t exist without your patients. Each time an individual returns to your care, he or she demonstrates appreciation for the service you provide. So, how can we help support your business?

We’ve curated a market-leading brand portfolio of Performance Preferred products, designed specifically for rehabilitation and recovery. Performance Preferred products are our most popular and recommended items, in stock and ready to ship. Spend less time searching for the right products and more time focusing on your patients.

In addition to our trusted brands and products, our rich library of trending articles provides clinical based education and exercise tips focused on rehabilitation and recovery.

We are committed to helping find the easiest and most efficient way for you to place your orders with us. Select and store your favorite products for quick ordering and standardization. In addition to easy online ordering, we offer reliable delivery to over 100k points of care. We accept orders via EDI, fax, phone and online.

Take control of supply ordering and open a Performance Health online account today! Register your account here.

We are your trusted partner. Performance Health has a deep partnership with key industry associations in PT, OT, AT and Chiro. Discover the latest research, exercises, trends and techniques within physical therapy, chiropractic, athletic training, massage therapy, occupational therapy and sports medicine.

We exist to support patient recovery. To learn more, watch this video!

Conclusion

Today’s healthcare centers are saddled with the challenging task of balancing patient outcomes and patient satisfaction. While certain factors affecting patient satisfaction will require time and resources to resolve, there are a number of inexpensive ways to improve patient satisfaction. Whether that be conducting patient surveys or striving for better communication, show appreciation for your patients today and every day.

References

1. Anonymous. (2017). Effective Communication: Keys to Patient Satisfaction. SCP Health. Retrieved from https://bit.ly/37haJiB

2. Anonymous. (2019). 5 Ways to Improve Patient Outcomes. Care Excellence. Retrieved from https://bit.ly/3jiRGtV

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